Exam Domains

1.0 Mobile devices 13%

1.1Hardware setup
installing components like batteries, cameras, and Wi-Fi antennas.
1.2Accessory options
configuring USB, Bluetooth, NFC, and docking stations.
1.3Network setup
configuring Wi-Fi, Bluetooth, cellular data, and synchronization settings.
1.4Troubleshooting
identifying and fixing hardware and connectivity issues.

2.0 Networking 23%

2.1Protocols and ports
learning about networking protocols, ports, and wireless technologies.
2.2SOHO networks
setting up small office/home office networks, including IP addressing and VPNs.
2.3Networking tools
troubleshooting with crimpers, cable testers, and Wi-Fi analyzers.

3.0 Hardware 25%

3.1Component installation
setting up RAM, CPUs, and storage devices.
3.2Cables and connectors
working with HDMI, Ethernet, and USB cables.
3.3Peripheral devices
installing and maintaining printers, scanners, and other peripherals.
3.4Motherboards and power
configuring motherboards, power supplies, and cooling solutions.

4.0 Virtualization and cloud computing 11%

4.1Virtualization concepts
understanding virtual machines, hypervisors, and desktop virtualization.
4.2Cloud models
learning about IaaS, SaaS, and PaaS.

5.0 Hardware and network troubleshooting 28%

5.1Diagnosing issues
identifying and fixing hardware, network, and connectivity problems.
5.2Troubleshooting tools
using multimeters, cable testers, and loopback plugs.

Exam Details

Question TypesMultiple Choice (single), Multiple Choice (multiple), Performance-Based

FormatLinear

Online ProctoringAvailable

ID RequirementsTwo forms of ID are required. Primary ID must be government-issued, include candidate's name, photo, and signature (e.g. passport, driver's license). Secondary ID must include candidate's name and signature or name and photo.

RenewalRequired -- Earn CE credits through CompTIA CE program (training, conferences, publishing, teaching, higher certs) or retake the current exam version before expiry.

Prerequisites12 months of hands-on experience in an IT support specialist job role

Retake PolicyNo waiting period required before first retake. After the second failed attempt, candidates must wait 14 calendar days before any subsequent attempt. No limit on total attempts.

LanguagesEnglish, Japanese, Portuguese, Simplified Chinese

CompTIA A+ Core 2 (220-1102) Exam Blueprint

Exam Domains

Exam Details

Official Study Resources