Microsoft Dynamics 365 Sales Functional Consultant (MB-210) Exam Blueprint

Configure model-driven apps; Create and configure forms; Create and configure views; Create email, Excel, and Word templates; Configure the timeline control; Describe Microsoft Dataverse security concepts; Configure column mappings on table relationships; Configure sales settings; Configure sales territories and hierarchical sales territories; Configure auto number settings for quotes, orders, and invoices; Configure currencies and fiscal years; Describe sales security roles; Manage sales literature; Configure hierarchy security; Configure and utilize the assistant; Configure the business card scanner control; Enable the Kanban control; Describe goal management; Configure processes; Configure duplicate detection rules; Configure sales business process flows; Import data by using the Data Import wizard and export data to Excel; Configure sales visualizations; Implement Power BI apps for Sales; Configure sales dashboards; Describe options for sales reports; Configure the opportunity pipeline view; Configure sales engagement; Configure and utilize the Sales accelerator; Configure the workspace; Create and manage sequences; Create and manage segments; Configure lead and opportunity assignment rules for routing; Configure the Up Next widget; Evaluate Sales licensing; Compare and contrast Sales Professional and Enterprise configuration; Describe use cases for Team member licensing; Describe the upgrade pathway from Sales Professional to Enterprise

Create and manage accounts; Create and manage contacts; Describe use cases for auto capture; Describe use cases for email engagement; Describe relationship intelligence; Describe use cases for notes analysis; Describe SMS message engagement with customers

Create and manage leads; Perform lead qualification and disqualification; Configure lead qualification; Manage opportunities; Track stakeholders, sales team members, and competitors; Manage product line items on opportunities; Customize the Opportunity Close form; Configure and utilize predictive lead and opportunity scoring; Manage the sales pipeline by using the work list; Configure duplicate lead detection

Add quotes to opportunities; Edit quotes in various stages; Send quotes and invoices to customers; Convert quotes to orders; Manage orders and invoices

Create and manage products, product bundles, and product families; Describe the product lifecycle; Create and manage price lists; Create and manage unit groups; Create and manage forecasts; Configure and utilize forecasts; Describe the forecast templates; Configure and utilize premium forecasting

Create and manage marketing lists; Create quick campaigns

Integrate with LinkedIn Sales Navigator and Insights; Describe Dynamics 365 Sales mobile app capabilities; Create push notifications for the Dynamics 365 Sales mobile app; Integrate with Microsoft 365 services; Configure mailboxes; Describe Server-Side Synchronization; Configure document management; Deploy the Dynamics 365 App for Outlook; Configure the Dynamics 365 App for Outlook; Configure auto capture and email engagement; Configure SharePoint integration; Describe Microsoft Teams calling and conversation intelligence; Describe Microsoft Teams collaboration