MB-240 Retired: What Replaced It and What Carries Over

Historical MB-240 Scope

MB-240 was Microsoft's Microsoft Dynamics 365 Field Service Functional Consultant exam until its retirement on 2026-06-30. Its final published scope covered Configure field service applications, Manage work orders and customer assets, Schedule and dispatch work orders, Manage the Field Service mobile app, Manage inventory and purchasing by using the built-in inventory management system, Implement Microsoft Power Platform. This page preserves that dated outline for historical comparison and curriculum cleanup. It is not a schedulable exam, and its prices, delivery details, registration links, and practice calls to action must not be used for a new certification plan.

Who MB-240 Was For

Nobody should start a new certification plan around MB-240. This page serves former candidates, credential holders, training teams removing stale material, and practitioners deciding whether prior preparation is reusable for AB-250. New candidates should verify the active Microsoft page and current dated study guide before booking.

Skills You Should Be Ready to Demonstrate

• Preserve practical experience from Configure field service applications only where the current guide shows meaningful overlap
• Preserve practical experience from Manage work orders and customer assets only where the current guide shows meaningful overlap
• Preserve practical experience from Schedule and dispatch work orders only where the current guide shows meaningful overlap
• Preserve practical experience from Manage the Field Service mobile app only where the current guide shows meaningful overlap
• Preserve practical experience from Manage inventory and purchasing by using the built-in inventory management system only where the current guide shows meaningful overlap
• Preserve practical experience from Implement Microsoft Power Platform only where the current guide shows meaningful overlap

How to Reuse Your Preparation

Do not rename an old MB-240 checklist or question bank as AB-250. Compare the two official guides objective by objective and classify each historical skill as transferable, changed, or absent. Use transferable experience as a diagnostic baseline, then rebuild labs and review around AB-250's current domain weights, products, role expectations, security controls, and operational tasks. Because Microsoft identifies AB-250 as a related current path, not a direct replacement, review the skill map below before assuming equivalence.

Historical Domain Guide

Configure field service applications: Historical Scope

Historically, Configure field service applications required candidates to connect configuration choices with operational outcomes. The official outline included Configure core Field Service components. Preserve hands-on understanding of those tasks where the successor comparison shows overlap, but do not treat this retired weighting or terminology as a current exam blueprint.

• Use the official historical objectives to document what configure field service applications required
• Mark each prior skill as transferable, changed, or absent in the current replacement guide
• Rebuild practical exercises around current services, interfaces, governance, and role expectations

Manage work orders and customer assets: Historical Scope

Historically, Manage work orders and customer assets required candidates to connect configuration choices with operational outcomes. The official outline included Configure the work order lifecycle. Preserve hands-on understanding of those tasks where the successor comparison shows overlap, but do not treat this retired weighting or terminology as a current exam blueprint.

• Use the official historical objectives to document what manage work orders and customer assets required
• Mark each prior skill as transferable, changed, or absent in the current replacement guide
• Rebuild practical exercises around current services, interfaces, governance, and role expectations

Schedule and dispatch work orders: Historical Scope

Historically, Schedule and dispatch work orders required candidates to connect configuration choices with operational outcomes. The official outline included Manage scheduling options. Preserve hands-on understanding of those tasks where the successor comparison shows overlap, but do not treat this retired weighting or terminology as a current exam blueprint.

• Use the official historical objectives to document what schedule and dispatch work orders required
• Mark each prior skill as transferable, changed, or absent in the current replacement guide
• Rebuild practical exercises around current services, interfaces, governance, and role expectations

Manage the Field Service mobile app: Historical Scope

Historically, Manage the Field Service mobile app required candidates to connect configuration choices with operational outcomes. The official outline included Deliver work orders by using the mobile app. Preserve hands-on understanding of those tasks where the successor comparison shows overlap, but do not treat this retired weighting or terminology as a current exam blueprint.

• Use the official historical objectives to document what manage the field service mobile app required
• Mark each prior skill as transferable, changed, or absent in the current replacement guide
• Rebuild practical exercises around current services, interfaces, governance, and role expectations

Manage inventory and purchasing by using the built-in inventory management system: Historical Scope

Historically, Manage inventory and purchasing by using the built-in inventory management system required candidates to connect configuration choices with operational outcomes. The official outline included Manage inventory and warehouses. Preserve hands-on understanding of those tasks where the successor comparison shows overlap, but do not treat this retired weighting or terminology as a current exam blueprint.

• Use the official historical objectives to document what manage inventory and purchasing by using the built-in inventory management system required
• Mark each prior skill as transferable, changed, or absent in the current replacement guide
• Rebuild practical exercises around current services, interfaces, governance, and role expectations

Implement Microsoft Power Platform: Historical Scope

Historically, Implement Microsoft Power Platform required candidates to connect configuration choices with operational outcomes. The official outline included Configure model-driven apps. Preserve hands-on understanding of those tasks where the successor comparison shows overlap, but do not treat this retired weighting or terminology as a current exam blueprint.

• Use the official historical objectives to document what implement microsoft power platform required
• Mark each prior skill as transferable, changed, or absent in the current replacement guide
• Rebuild practical exercises around current services, interfaces, governance, and role expectations