Exam Domains

1.0 Describe cloud concepts 5%

1.1Describe the different types of cloud services available
1.2Describe Microsoft software as a service (SaaS), infrastructure as a service (IaaS), and platform as a service (PaaS) concepts and use cases
1.3Describe differences between Office 365 and Microsoft 365
1.4Describe the benefits of and considerations for using cloud, hybrid, or on-premises services
1.5Describe public, private, and hybrid cloud models
1.6Compare costs and advantages of cloud, hybrid, and on-premises services
1.7Describe the concept of hybrid work and flexible work

2.0 Describe Microsoft 365 apps and services 45%

2.1Describe productivity solutions of Microsoft 365
Describe the productivity and content creation capabilities of the core Microsoft 365 Apps including Microsoft Word, Excel, PowerPoint, and OneNote; Describe the productivity benefits and capabilities of Microsoft 365 Copilot and Microsoft 365 Copilot Chat
2.2Describe project management capabilities of Microsoft 365 including Microsoft Project, Planner, Bookings, Forms, Lists, To Do, and Loop
2.3Describe collaboration solutions of Microsoft 365
Describe the collaboration and content sharing capabilities of Microsoft SharePoint, OneDrive, and Stream; Describe the email and calendaring capabilities of Microsoft Exchange and Outlook; Describe the collaboration and communication capabilities of Microsoft Teams and Teams Phone; Describe the collaboration benefits and capabilities of Microsoft 365 Copilot and Microsoft 365 Copilot Chat
2.4Describe the employee experience capabilities of the Microsoft Viva apps
2.5Describe the ways that you can extend Microsoft Teams by using collaborative apps such as Whiteboard, Microsoft Planner, Microsoft Power Apps, and Power Automate
2.6Describe device and cloud endpoint management concepts and deployment options in Microsoft 365
Describe the endpoint management capabilities of Microsoft 365 including Microsoft Intune, co-management with Configuration Manager, Endpoint Analytics, Windows Autopilot, and Windows Autopatch; Compare the differences between Windows 365 and Azure Virtual Desktop; Identify deployment and update channels for Microsoft 365 Apps
2.7Describe Microsoft 365 administration capabilities
Describe the capabilities of the Microsoft 365 Admin center and the reports available; Describe the capabilities of the Microsoft 365 user portal; Describe the reports available in other admin centers such as SharePoint, Teams, and Exchange; Describe the capabilities of the Microsoft Copilot dashboard

3.0 Describe security, compliance, privacy, and trust in Microsoft 365 25%

3.1Describe identity and access management solutions of Microsoft 365
Describe the identity and access management capabilities of Microsoft Entra ID; Describe cloud identity, on-premises identity, and hybrid identity concepts; Describe how Microsoft uses methods such as multi-factor authentication (MFA), self-service password reset (SSPR), and conditional access, to keep identities, access, and data secure
3.2Describe threat protection solutions of Microsoft 365
Describe Microsoft Defender XDR, Defender for Endpoint, Defender for Office 365, Defender for Identity, Defender for Cloud Apps, and the Microsoft Defender Portal; Describe Microsoft Secure Score benefits and capabilities; Describe how Microsoft 365 addresses the most common types of threats against endpoints, applications, and identities
3.3Describe trust, privacy, risk, and compliance solutions of Microsoft 365
Describe the Zero Trust Model; Describe Microsoft Purview compliance solutions such as insider risk, auditing, and eDiscovery; Describe Microsoft Purview Information Protection features such as sensitivity labels and data loss prevention; Describe how Microsoft supports data residency to ensure regulatory compliance; Describe the capabilities and benefits of Microsoft Priva

4.0 Describe Microsoft 365 pricing, licensing, and support 10%

4.1Identify Microsoft 365 pricing and billing management options
Describe the pricing model for Microsoft cloud services including enterprise agreements, cloud solution providers, and direct billing; Describe available billing and bill management options including billing frequency and methods of payment
4.2Identify licensing options available in Microsoft 365
Describe license management; Describe the differences between base licensing and add-on licensing
4.3Identify support options for Microsoft 365 services
Describe how to create a support request for Microsoft 365 services; Describe support options for Microsoft 365 services; Describe service-level agreements (SLAs) including service credits; Determine service health status by using the Microsoft 365 admin center or the Microsoft Entra admin center

Exam Details

Question TypesMultiple Choice, Multiple Response, Drag and Drop, Case Study, Build List, Hot Area, Repeated Answer Choices

FormatLinear

Online ProctoringAvailable

ID RequirementsOne valid, government-issued photo ID. Name on ID must match registration. For online: webcam required, room must be clear of people and materials.

RenewalRequired -- Microsoft certifications (Associate/Expert/Specialty) are renewed annually for free via a short renewal assessment on Microsoft Learn. Renewal assessment available 6 months before expiry. Fundamentals certifications do not expire.

Retake PolicyNo waiting period for first retake if score >= 500 on failed attempt. If score < 500: 14-day waiting period before retake. Maximum 5 attempts per exam per year (365 days). Free retake voucher sometimes included in official instructor-led training.

LanguagesEnglish, Simplified Chinese, Traditional Chinese, French, German, Japanese, Korean, Portuguese, Russian, Spanish, Arabic, Indonesian

Microsoft 365 Fundamentals (MS-900) Exam Blueprint

Exam Domains

Exam Details

Official Study Resources