AI Fundamentals AI Fundamentals
17%
- AI FundamentalsExplain the basic principles and applications of AI within Salesforce. Differentiate between the types of AI and their capabilities.
AI Capabilities in CRM AI Capabilities in CRM
8%
- AI Capabilities in CRMIdentify CRM AI capabilities. Describe the benefits of AI as they apply to CRM.
Ethical Considerations of AI Ethical Considerations of AI
39%
- Ethical Considerations of AIDescribe the ethical challenges of AI (for example, human bias in machine learning, lack of transparency, etc.). Apply Salesforce's Trusted AI Principles to given scenarios.
Data for AI Data for AI
36%
- Data for AIDescribe the importance of data quality. Describe the elements/components of data quality.