1.0 Prompt Engineering
20%
- 1.1Given business requirements, identify when it's appropriate to use Prompt Builder.
- 1.2Identify access controls governing prompt templates.
- 1.3Identify the considerations for using a prompt template type such as field generation and flex types.
- 1.4Given a scenario, identify the appropriate grounding technique.
- 1.5Explain the process for creating, activating, and executing prompt templates.
- 1.6Explain how to implement best practices for writing effective prompts.
- 1.7Identify the security and privacy features of the Trust Layer.
- 1.8Explain how to manage and prevent specific models from being accessed.
2.0 Data 360 Fundamentals
20%
- 2.1Explain the considerations of Agentforce Data Library and its concepts.
- 2.2Explain foundational concepts of Data 360 such as chunking, indexing, and retrievers.
4.0 Testing, Deployment, & Maintenance
10%
- 4.1Given a scenario, test an agent using Testing Center.
- 4.2Explain how Testing Center evaluations work.
- 4.3Identify the considerations for deploying an agent from sandbox to production.
- 4.4Identify the considerations for deploying a template from sandbox to production.
5.0 Governance & Observability
10%
- 5.1Explain the process for managing and monitoring agents.
- 5.2Explain agent analytics and agent optimization
6.0 Multi-Agent Orchestration
5%
- 6.1Given a scenario, determine whether a Single-Agent (SOMA) architecture is appropriate for scalability and control.
- 6.2Explain the purpose of existing open standard multi-agent protocols such as MCP and A2A.