Exam Domains

1. Discovery and Customer Success Discovery and Customer Success 25%

1.1Document and articulate the business needs, value, and vision of the customer to support their desired business outcomes.
1.2Define the future blueprint architecture of a B2B multi-cloud Salesforce solution in order to define the product roadmap.
1.3Define the incremental steps necessary to reach the recommended future end state that supports business outcomes.

2. Data Governance and Integration Data Governance and Integration 26%

2.1Define the data flows across systems, the methods and techniques to connect systems, and the relationship each system has to the data it contains.
2.2Define the strategy to migrate data, and synchronize data across systems to support a multi-cloud B2B solution.
2.3Design and map a sharing and visibility model for a B2B multi-cloud Salesforce solution.
2.4Provide governance to satisfy business requirements.

3. Design Design 29%

3.1Define the functional and technical solution, in line with Salesforce standards, keeping the business value and objectives in mind.
3.2Recommend an appropriate Salesforce multi-cloud or AppExchange solution.
3.3Identify design options and their associated risks, assess their level of criticality, and recommend the solution that most accurately meets the specified functional and nonfunctional requirements.
3.4Facilitate final acceptance from stakeholders by ensuring any concerns raised are adequately addressed.
3.5Choose the preferred method for integrating data across different clouds.

4. Delivery Delivery 12%

4.1Define appropriate strategies that balance resources and effort to deliver an effective and efficient delivery method.
4.2Ensure that there is a clear understanding of business requirements through to the delivered configuration.
4.3Provide the appropriate display of the capabilities of that solution to stakeholders (demos) that demonstrate continued alignment with the desired business outcomes and priorities.

5. Operationalize the Solution Operationalize the Solution 8%

5.1Ensure that stakeholders are appropriately enabled to manage the solution moving forward.
5.2Determine how to further improve the solution to ensure business benefits are continuously realized.
5.3Determine how to facilitate adoption in order for the business to benefit from a B2B multi-cloud solution.

Exam Details

Question TypesMultiple Choice, Multiple Select

FormatLinear

Online ProctoringAvailable

ID RequirementsOne valid, government-issued photo ID. Name must match Webassessor registration exactly.

RenewalRequired -- Salesforce releases three major updates per year. For each release, certified professionals must complete a free maintenance module on Trailhead to retain their certification. No cost for maintenance.

Retake PolicyRetake available after scheduling (no mandatory waiting period for first retake). Retake fee ~$100 for most exams.

LanguagesEnglish, Japanese, Brazilian Portuguese, Spanish, French, German

Salesforce Certified B2B Solution Architect (B2B Solution Architect) Exam Blueprint

Exam Domains

Exam Details

Official Study Resources