C_CX_2404
The SAP Certified Associate — Implementation Consultant — SAP Customer Experience certification examination validates professional knowledge and technical skills across six functional domains, including SAP Sales Cloud and SAP Service Cloud. Certified directly by SAP, this proctored assessment tests practical abilities through exactly 80 questions delivered during a time limit of 180 minutes to demonstrate professional implementation expertise.
Implementation consultants, technical specialists, and professionals with hands-on experience deploying SAP Customer Experience solutions who want to formally validate their configuration, administration, and integration skills.
Review the official SAP study documentation and domain weightings very carefully before your testing appointment. Focus intensely on configuration settings, system administration requirements, and integration methods across sales, service, marketing, and commerce solutions. Practice navigating administrative settings, user management, and document flows to ensure you are well prepared for all linear format question types.
This domain covers SAP Sales Cloud core functionalities, administrator configuration settings, pipeline management features, and customer relationship workflows to ensure successful sales operations deployments across client business landscapes and organizational units.
This domain focuses on SAP Service Cloud capabilities, modern user interfaces, case management features, and service process integrations required for delivering exceptional customer support experiences within enterprise customer service environments.
This domain addresses SAP Marketing Cloud features, customer data management, campaign execution, and target audience relationship integrations designed to support seamless omnichannel marketing experiences for digital advertising and client outreach campaigns.
This domain explores SAP Commerce Cloud deployment strategies, storefront setup procedures, catalog management, and back-end system synchronization for digital commerce implementations across global web storefronts and customer portals.
This domain deals with core CX platform extensions, business accelerators, middleware connectivity options, and integration extensions necessary for unifying disparate cloud software environments into cohesive operational enterprise network architectures.
This domain focuses on business analytics, reporting tools, dashboard creation, and data-driven decision making capabilities to monitor key performance metrics across customer experience solutions and corporate customer service applications.
Manage your time effectively across the 80 total questions during the full 180-minute testing session. Read each question carefully, utilize online proctored or Pearson VUE testing center guidelines, and review your answers before final submission.
The certification examination consists of exactly 80 questions presented in linear formats including multiple choice, multiple select, drag and drop, and matching to test your knowledge completely.
You need a minimum passing score of 70 to successfully obtain the SAP Certified Associate Implementation Consultant SAP Customer Experience credential upon completion of the proctored assessment.
The total duration of the exam is 180 minutes, giving you ample time to carefully read and complete all 80 questions within the allotted schedule.
The official exam registration fee is priced at $562.0 USD. Check directly with SAP for current registration procedures, policy updates, and available testing center options.
This detailed informational resource page was built strictly using verified facts sourced directly from official SAP study documentation and authorized publisher texts.