ServiceNow Account Lifecycle Events (ALE) Exam Blueprint

22Questions
60 minDuration
1Languages
Practice ServiceNow Account Lifecycle Events (ALE) on QuizForge

Exam Domains

1 Overview 15%
  • Functionality provided
  • Plugins Required
  • Key Features
2 Personas 5%
  • Internal Point of Contact (POC) users
3 Configure Data Import Task 10%
  • Steps to configure Activity for the Process Automation Designer (PAD)
4 Creating the Staging Table 10%
  • Role required
  • Column name requirements
5 Process Automation Designer (PAD) 10%
  • Fields populated for Account Lifecycle Import Task
  • Playbook for Account Lifecycle Operations
6 Workflow 20%
  • Stages in the workflow
  • Trigger for the creation of the Onboarding Case and Playbook
  • Support for many-to-many relationships
  • Phase for gathering necessary information about the account
  • Standard ALTASKs
7 Roles 10%
  • Roles for configuring playbooks, case types, emails, transform maps, and other necessary components
  • Required role for Account Lifecycle Events
8 Data Import Process 15%
  • Yet to Validate state
  • Steps in the Data Import Process
  • Two errors for the Data Import ALTASKs
9 Add the data import task step for the staging table to the Process Automation Desiger 5%
  • Creating records in the Account Lifecycle Import Task table

Exam Details

Question TypesMultiple Choice, Multiple Select
FormatLinear
Online ProctoringNot available
RenewalNot required -- No annual maintenance exam required. Earn a Credly digital badge on completion.
Retake PolicyRefer to ServiceNow University for retake details.
LanguagesEnglish

Official Study Resources