ServiceNow Agentic AI Executive Micro-Certification Exam Blueprint

10Questions
1Languages
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Exam Domains

1 AI Concepts 20%
  • Differentiate between types of AI
  • Characteristics of agentic AI
2 ServiceNow Agents 40%
  • Unique features of ServiceNow AI agents
  • AI Agent Studio
  • AI Agent Automation
3 Workflow Data Fabric 20%
  • Benefits of Workflow Data Fabric
  • Workflow Data Fabric Configuration
4 ServiceNow AI Orchestrator 20%
  • Key Features of AI Orchestrator
  • Business Operations

Exam Details

Question TypesMultiple Choice, Multiple Select
FormatLinear
Online ProctoringNot available
RenewalNot required -- No annual maintenance exam required. Earn a Credly digital badge on completion.
Retake PolicyRefer to ServiceNow University for retake details.
LanguagesEnglish

Official Study Resources