Retired exam
ServiceNow retired the Certified Implementation Specialist - Application Portfolio Management certification: its on-demand courses retired on June 30, 2025 and 'Certification achievements will remain current in ServiceNow University until December 31, 2025', after which it 'will no longer be listed as a current credential'. The issuer names the Enterprise Architecture Delivery Accreditation as the replacement path but states certifications 'do not automatically transition' to it.
No direct replacement is named in the reviewed official sources.
The ServiceNow Certified Implementation Specialist – Application Portfolio Management exam covered topics including application inventory, rationalization, and portfolio management. This certification was provided by ServiceNow to validate professional expertise. The exam officially retired on 2025-06-30. There is no successor exam for this credential. Candidates interested in current ServiceNow certifications should consult the official ServiceNow learning portal to identify relevant paths, as this specific exam is no longer available for registration, scheduling, or completion by any individuals.
This exam was intended for professionals implementing Application Portfolio Management within the ServiceNow platform. It required knowledge of application inventory, rationalization processes, and the CSDM maturity model. Since the exam is retired, individuals should focus on current platform implementation credentials instead.
Because this exam is retired, do not prepare for it. Focus your efforts on current ServiceNow implementation paths. Concepts such as application rationalization and technology portfolio management remain relevant to the platform, but you should verify current certification requirements through ServiceNow. Do not attempt to sit for this exam, as it is no longer offered or supported by the certifying body. Always check the official portal for the latest available credentials.
This domain covers the introduction to Application Portfolio Management, including the use of specific plugins, role assignments, and the implementation of the CSDM maturity model within the broader ServiceNow enterprise architecture framework for all users.
This domain focuses on managing the application inventory, the methods for application categorization, and the processes required for the certification of data to ensure accuracy and compliance within the platform environment for all stakeholders.
This domain addresses basic rationalization, including the detailed rationalization process, the configuration of application scoring, and the alignment of business capabilities to support organizational goals and effective IT portfolio management strategies for the entire enterprise.
This domain covers advanced rationalization, specifically technology portfolio management, the technology reference model, and the management of software and hardware lifecycles to maintain a healthy and updated enterprise technology landscape for organizations using the platform.
This domain provides a broad overview of APM fundamentals, including the core features of the system and the specific benefits that the APM application provides to stakeholders managing complex enterprise application portfolios within the ServiceNow ecosystem.
The exam consisted of 30 questions in total. These questions were designed to test the candidate's knowledge of the ServiceNow Application Portfolio Management suite before the program was officially retired by the vendor for all global participants.
The exam used a scaled score. The cut score was not publicly disclosed and was not always 70%. Candidates were evaluated based on their performance across all domains during the testing session to determine if they met the required standards.
The exam had a duration of 60 minutes. Candidates were expected to complete all sections within this timeframe, as the exam was administered under standard testing conditions before its retirement date to ensure consistency for every single test taker.
ServiceNow has retired this exam and has not named a successor. The official status of this credential is None, and there is no direct replacement path currently offered by the organization for those seeking to validate these specific skills.
Verified 2026-08-30
This editorial was constructed by synthesizing verified facts and official documentation regarding the retirement of the CIS-APM exam to provide accurate, historical context for users seeking information about this specific, no longer available certification.