ServiceNow Certified Implementation Specialist – Procurement Service Management (CIS-Procurement) (CIS-Procurement) Exam Blueprint

What This Exam Validates

The ServiceNow Certified Implementation Specialist – Procurement Service Management (CIS-Procurement) exam evaluates your technical proficiency in configuring procurement workflows and managing vendor relationships. Administered by ServiceNow, this certification confirms your ability to implement procurement solutions effectively. The exam consists of 60 multiple choice and multiple select questions, requiring a passing score of 70 to earn the credential. Candidates must demonstrate deep knowledge of the platform to succeed.

Who Should Take This Exam

This exam is intended for implementation specialists and technical consultants who configure procurement and sourcing applications. Candidates should have practical experience with ServiceNow procurement workflows, vendor management, and requisition processes to successfully navigate the 90-minute linear exam format.

Skills You Should Be Ready to Demonstrate

• Procurement configuration
• Requisition management
• Purchase order processing
• Vendor management
• Supplier data handling

How to Prepare

Review the official ServiceNow exam guides and study documentation available on Now Learning. Focus on the configuration of procurement workflows and the integration of sourcing and supplier management tools. Practice using the Source-to-Pay Workspace to gain hands-on experience with the specific tasks and roles covered in the exam. Ensure you understand the end-to-end purchasing and sourcing processes to prepare for the 60 questions.

Domain Study Guidance

Procurement Configuration: Study Guidance

This domain covers the technical configuration of procurement applications within the ServiceNow platform. It focuses on setting up the environment to support efficient purchasing and sourcing operations for internal and external teams while ensuring all system requirements are met.

• Application plugin installation
• Workspace configuration
• System property settings

Requisition and Purchase Order Management: Study Guidance

This domain addresses the management of requisitions and purchase orders. It involves understanding the end-to-end purchasing workflow, from initial request and approval to fulfillment and receipt confirmation, ensuring that all procurement activities align with organizational standards and operational needs.

• Purchase requisition creation
• Purchase order fulfillment
• Approval workflow design

Vendor Management: Study Guidance

This domain focuses on vendor management processes, including supplier onboarding, qualification, and ongoing collaboration. It covers the tools required to manage supplier data and resolve issues that impact business operations, ensuring solid vendor relationships throughout the entire procurement lifecycle.

• Supplier onboarding playbooks
• Supplier risk assessment
• Vendor performance tracking

Exam-Day Guidance

The exam is a 90-minute linear test. Manage your time carefully across the 60 questions. Read each multiple choice or multiple select question with care before selecting your answer. Ensure you are prepared for the $150 cost and the requirement to renew your certification every 1 year.