Exam Domains

1 GRC Overview 12%

GRC Positioning and Framework
Key Terminology
Technical Details

2 Implementation Planning 5%

Use Cases
Implementation Team and Checklist
Risk and Compliance Personas, Groups and Roles

3 Entity Framework 20%

Entity Scoping Overview
Entity Type Approach
Entity Class Approach
Entity Architecture

4 Policy and Compliance 25%

Policy and Compliance Record Lifecycles
Policy and Compliance Architecture
Policy and Compliance Configuration
Compliance Supporting Processes

5 Risk and Advanced Risk 25%

Risk and Advanced Risk Record Lifecycles
Risk and Advanced Risk Architecture
Risk and Advanced Risk Configuration

6 Common Elements and Extended Capabilities 8%

Integrations
Content Packs
Other Platform Capabilities
Regulatory Change Management
Common Elements
Continuous Monitoring

7 Audit and Advanced Audit 5%

Audit and Advanced Audit Lifecycles
Audit and Advanced Audit Architecture
Audit and Advanced Audit Personas, Groups, and Roles

Exam Details

Question TypesMultiple Choice, Multiple Select

FormatLinear

Online ProctoringAvailable

ID RequirementsOne valid, government-issued photo ID with full name and photo. Name must match exactly as registered.

RenewalRequired -- Pass a delta maintenance exam after each major ServiceNow release (approximately twice per year). Delta exams are shorter and free for certified candidates.

PrerequisitesCSA certification recommended (recommended)

Retake Policy7-day waiting period after first failed attempt. Full exam fee required for retake. Certifications must be maintained via delta exams after each major release.

LanguagesEnglish

ServiceNow Certified Implementation Specialist – Risk and Compliance (CIS-RC) (CIS-RC) Exam Blueprint

Exam Domains

Exam Details

Official Study Resources