1 Core Concepts and Architecture
25%
- 1.1 Describe the core components and architecture of a Cloud Cost Management (CCM) solution.
- 1.2 Explain how CCM integrates with other ServiceNow modules (e.g., CMDB, SAM, Discovery).
2 Setup, Data Ingestion, and Configuration
25%
- 2.1 Identify prerequisites and steps for installing and configuring CCM, including role access.
- 2.2 Configure data ingestion pipelines and validate billing data from cloud providers.
3 Reporting, Budgeting, and Forecasting
25%
- 3.1 Use dashboards and reports to analyze cloud spend and usage trends.
- 3.2 Apply forecasting and budgeting tools to support financial planning.
4 Optimization and Governance
25%
- 4.1 Apply policies and automation to optimize cloud resource usage.
- 4.2 Implement governance strategies to ensure accountability and cost control.