ServiceNow Environmental, Social, Governance Management (ESGM) Exam Blueprint

29Questions
1Languages
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Exam Domains

1 ESG with ServiceNow 12%
  • Overview of ESG capabilities in ServiceNow
2 ESG Program Set-up 20%
  • Setting up ESG material topics, goals, and targets
3 ESG Entity Framework 12%
  • Setting up entity types and entities to manage data collection
4 ESG Data Collection 20%
  • GRC: Metrics application used for data collection
  • Metric definition types, calculated metric definition formulas, and aggregation methods
5 Greenhouse Gas (GHG) Accounting 12%
  • Greenhouse gas accounting capabilities
  • Scope 3 Dashboard
6 Sustainable IT 12%
  • Sustainable IT application and Sustainable IT dashboard
  • Activation of SustainableIT.org metric definitions
7 ESG Reporting and Disclosures 12%
  • ESG regulatory reporting landscape
  • Reporting frameworks available within the ESG content accelerator
  • Integration with Microsoft 365 with ServiceNow to create and manage narrative disclosures

Exam Details

Question TypesMultiple Choice, Multiple Select
FormatLinear
Online ProctoringNot available
RenewalNot required -- No annual maintenance exam required. Earn a Credly digital badge on completion.
Retake PolicyRefer to ServiceNow University for retake details.
LanguagesEnglish

Official Study Resources