ServiceNow Micro-Certification – Service Portal Exam Blueprint

20Questions

60 minDuration

1Languages

1 Service Portal Overview 10%

2 Creating a Service Portal 25%

3 Themes, Headers, and Menus 15%

4 Pages and Widgets 25%

5 Search capabilities 10%

6 Service Portal Functionalities 15%

Question TypesMultiple Choice, Multiple Select

FormatLinear

Online ProctoringNot available

RenewalNot required -- No annual maintenance exam required. Earn a Credly digital badge on completion.

Retake PolicyRefer to ServiceNow University for retake details.

LanguagesEnglish