ServiceNow Now Assist for IT Service Management Exam Blueprint

15Questions

1Languages

1 Virtual Agent Capabilities 20%

2 Skill Configuration in ServiceNow 25%

3 Incident Handling and Summarization 20%

4 Input Templates and Related Configurations 20%

5 Workspace Customization and Display 15%

Question TypesMultiple Choice, Multiple Select

FormatLinear

Online ProctoringNot available

RenewalNot required -- No annual maintenance exam required. Earn a Credly digital badge on completion.

Retake PolicyRefer to ServiceNow University for retake details.

LanguagesEnglish