ServiceNow Robotic Process Automation (RPA) Exam Blueprint

35Questions
1Languages
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What This Exam Validates

The ServiceNow Robotic Process Automation RPA certification assessment evaluates your knowledge of designing, configuring, and deploying automated bots across the platform. This linear format certification exam consists of exactly 35 total questions, spanning four distinct domains covering foundational principles, bot development lifecycles, execution mechanics, platform integration, and exception handling mechanisms.

Who Should Take This Exam

ServiceNow developers and automation professionals configuring enterprise workflows will benefit from taking this exam. Experience with building bots and integrating automation components across platform systems is required.

Skills You Should Be Ready to Demonstrate

How to Prepare

Carefully review official ServiceNow documentation, training courses, and learning paths before testing. Focus your study sessions extensively on bot development lifecycles, execution configuration, and error management strategies. Practice setting up robotic process automation components carefully and examine how they successfully integrate with existing platform elements and enterprise infrastructure.

Domain Study Guidance

RPA Fundamentals and Architecture: Study Guidance

This foundational domain covers the core principles, system architecture setups, and fundamental installation procedures required to properly deploy ServiceNow Robotic Process Automation for enterprise automation initiatives and workflows across organizations.

Bot Development Lifecycle: Study Guidance

This specific domain focuses on designing, configuring, and deploying robots using official platform tools while clearly distinguishing between attended and unattended bot categories for robotic process automation workflows.

Bot Types and Execution: Study Guidance

This domain explores the operational details and mechanical intricacies involved in bot run executions across the platform infrastructure to ensure smooth and reliable automated process delivery within enterprise environments.

Integration and Error Handling: Study Guidance

This final domain explains how ServiceNow Robotic Process Automation integrates with core platform components and expertly manages exceptions within complex automated enterprise workflows, ensuring maximum reliability across diverse system environments.

Exam-Day Guidance

Read each multiple choice and multiple select question carefully. Manage your time across the 35 questions effectively, ensuring you verify your configuration choices before final submission.

Frequently asked questions

How many questions are on the exam?

The exam consists of exactly 35 linear questions presented as multiple choice and multiple select items designed to test your knowledge across four distinct domains.

What is the passing score?

The passing score uses a scaled score model where the exact cut score is not publicly disclosed by ServiceNow and is not always 70% for candidates taking this certification test.

What does the exam cost?

The exam pricing is included with ServiceNow University access. Check with ServiceNow directly for current pricing and enrollment details before registering for your test to ensure you have all updated information regarding fees.

Is a renewal required?

No renewal is required for this certification. If you need further details on long-term paths or updates, check with ServiceNow for the current certification path.

Sources and Verification

Verified 2026-08-30

How this page was made

This index page was compiled using official ServiceNow exam guides, platform documentation sources, and verified structural facts regarding the 35 total questions.

Exam Domains

1 RPA Fundamentals and Architecture 25%
  • Describe the foundational principles, architecture, and installation of ServiceNow RPA and its role in enterprise automation.
2 Bot Development Lifecycle 40%
  • Explain the process of designing, configuring, and deploying RPA robots using ServiceNow tools.
  • Differentiate between attended and unattended bots in ServiceNow RPA.
3 Bot Types and Execution 20%
  • Describe the details of bot run executions.
4 Integration and Error Handling 15%
  • Explain how ServiceNow RPA integrates with platform components and manages exceptions in automated workflows.

Exam Details

Question TypesMultiple Choice, Multiple Select
FormatLinear
Online ProctoringNot available
RenewalNot required -- No annual maintenance exam required. Earn a Credly digital badge on completion.
Retake PolicyRefer to ServiceNow University for retake details.
LanguagesEnglish

Official Study Resources