1 RPA Fundamentals and Architecture
25%
- Describe the foundational principles, architecture, and installation of ServiceNow RPA and its role in enterprise automation.
2 Bot Development Lifecycle
40%
- Explain the process of designing, configuring, and deploying RPA robots using ServiceNow tools.
- Differentiate between attended and unattended bots in ServiceNow RPA.
3 Bot Types and Execution
20%
- Describe the details of bot run executions.
4 Integration and Error Handling
15%
- Explain how ServiceNow RPA integrates with platform components and manages exceptions in automated workflows.