1 Authorized Users 5%

2 Configuration Settings 5%

3 Domain Separation 5%

4 Entitlements 10%

5 Features 5%

6 Personas 5%

7 Proactive Case 5%

8 Provider Data Model 5%

9 Provider Functionality 5%

10 Provider Registration 5%

11 Remote Catalog Item 5%

12 Remote Choice 5%

13 Remote Task 10%

14 Roles 5%

15 Scratchpad 10%

16 Table 5%

17 Transformations 5%

Question TypesMultiple Choice, Multiple Select

FormatLinear

Online ProctoringNot available

RenewalNot required -- No annual maintenance exam required. Earn a Credly digital badge on completion.

Retake PolicyRefer to ServiceNow University for retake details.

LanguagesEnglish

ServiceNow Service Bridge Accreditation Exam Blueprint