ServiceNow Sourcing & Procurement Operations Exam Blueprint

45Questions
1Languages
Practice ServiceNow Sourcing & Procurement Operations on QuizForge

Exam Domains

1 Install and Set-Up 25%
  • Explain the installation and set-up process and steps.
2 Procurement Case Management 15%
  • Describe how to use the Procurement Case Management Application and Advanced Work Assignment to resolve procurement issues.
3 Procurement Operations 15%
  • Explain how to utilize the Shopping Hub to optimize procurement operations.
  • Explain the sourcing and purchasing automations application and primary data set-up.
4 Sourcing Operations 15%
  • Explain how the Sourcing Operations Workflow is used to manage sourcing requests.
  • Describe the implementation of off-catalog record producers and Source-to-Pay Workspace for non-standard procurement requests.
5 Approvals and Workflow Automation 15%
  • Describe the approval rules and groups in procurement processes.
  • Describe the implementation of decision tables, system templates, and SLAs to streamline and automate procurement workflows and processes.
  • Describe the implementation of role-based access and dashboard features for procurement analytics.
6 Integrations 15%
  • Explain how the Source-to-Pay Integration Framework is used to streamline procurement operations.
  • Describe the integration of Sourcing and Procurement (SPO) with Strategic Portfolio Management (SPM) and Contract Management Pro (CMP).

Exam Details

Question TypesMultiple Choice, Multiple Select
FormatLinear
Online ProctoringNot available
RenewalNot required -- No annual maintenance exam required. Earn a Credly digital badge on completion.
Retake PolicyRefer to ServiceNow University for retake details.
LanguagesEnglish

Official Study Resources