ServiceNow Telecommunications, Media, and Technology Service Management Exam Blueprint

11Questions

1Languages

1 Industry Overview 20%

2 Key Capabilities 35%

3 Applications 25%

4 Plugins and Store Applications 10%

5 Architecture 10%

Question TypesMultiple Choice, Multiple Select

FormatLinear

Online ProctoringNot available

RenewalNot required -- No annual maintenance exam required. Earn a Credly digital badge on completion.

Retake PolicyRefer to ServiceNow University for retake details.

LanguagesEnglish