ServiceNow User Experience Exam Blueprint

23Questions

1Languages

1 UX Principles and User-Centered Design 43%

Identify the importance and key practices of user experience (UX) and user-centered design in ServiceNow implementations.

2 ServiceNow UX Tools and Techniques 57%

Describe the main ServiceNow UX tools (such as Horizon Design System and Figma libraries) and practical techniques for designing effective solutions.

Question TypesMultiple Choice, Multiple Select

FormatLinear

Online ProctoringNot available

RenewalNot required -- No annual maintenance exam required. Earn a Credly digital badge on completion.

Retake PolicyRefer to ServiceNow University for retake details.

LanguagesEnglish